At IP8.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, share, and protect your information across our global services, in accordance with applicable laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional data protection frameworks.
1. Scope
This Privacy Policy applies to:
- All services, tools, content, domains, and applications provided by IP8.com.
- All visitors, users, registered members, and customers globally.
- All data collected both online and offline by IP8.com and its subsidiaries.
2. Information We Collect
2.1 Data You Provide
- Account Information: Email address, username, password (encrypted), profile data.
- Subscription & Payment: Billing address, payment method (handled securely via PCI-DSS compliant processors).
- Customer Support: Messages, support tickets, and submitted files.
2.2 Data Collected Automatically
- Device & Browser Info: IP address, user-agent, browser type, OS, device identifiers.
- Usage Data: Pages visited, feature usage, time spent, diagnostic logs.
- Location Data: Approximate geolocation from IP.
- Cookies & Similar Technologies: Session cookies, preference cookies, analytics cookies.
3. Purpose of Data Processing
We use your data to:
- Operate and improve IP8 services
- Deliver personalized content, including Privacy Index insights
- Detect, prevent, and respond to fraud, abuse, or security issues
- Ensure legal compliance
- Analyze usage trends and platform performance
- Communicate service updates and marketing (with consent)
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contractual necessity – e.g., providing the tools you registered for
- Consent – for marketing and non-essential cookies
- Legal obligation – complying with applicable law
- Legitimate interests – improving platform performance and security
5. Your Rights
If you are in the EEA, UK, or other applicable regions, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing or request restriction
- Withdraw consent at any time
- Lodge a complaint with your data protection authority
California residents also have the right to:
- Know what personal information we collect and share
- Opt-out of "sale" of personal information (we do not sell personal data)
- Request deletion of your personal data
You can exercise your rights by emailing info@ip8.com
6. Data Sharing and Transfers
We do not sell your personal information.
We may share your information with:
- Service Providers (e.g., analytics, hosting) under strict confidentiality agreements
- Law enforcement when required by applicable law
- Business transfers (e.g., acquisition, merger)
Data may be stored or processed in countries outside your jurisdiction. We ensure appropriate safeguards like standard contractual clauses (SCCs) are in place.
7. Retention
We retain personal data only as long as needed for:
- Service provision
- Legal compliance
- Dispute resolution
- Legitimate business interests
8. Data Security
We employ industry best practices:
- Encryption (data in transit and at rest)
- Access controls and role-based permissions
- Monitoring and incident response
- Regular audits and vulnerability assessments
Despite safeguards, no method of transmission is 100% secure. Users should protect login credentials and avoid sharing them.
9. Cookies and Analytics
We use cookies to:
- Maintain sessions and preferences
- Understand platform usage via tools like Google Analytics (IP anonymized)
- Improve user experience
You may disable cookies in your browser, but some features may be limited.
10. Third-Party Services
We may link to or integrate with third-party services. Their privacy policies govern your interactions with them. We recommend reviewing those policies when engaging with third-party content.
11. Children's Privacy
IP8.com does not knowingly collect personal information from children under 13 (or the age defined by local law). If you believe we have collected such data, contact us immediately at info@ip8.com for prompt deletion.
12. Changes to This Policy
We may revise this Privacy Policy to reflect changes to the law, our services, or internal policies. Material updates will be notified via email or website notice at least 14 days before they take effect.
13. Contact Us
For questions or to exercise your privacy rights: